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| LFT Loyalty Club FAQ |
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Please choose from one of the topics below:
- What is the LFT Loyalty Club?
To thank our customers for your support and to offer future incentives to you we wanted to give something back, this is why we have launched this great LFT Loyalty Club.
While shopping at Little Fish Toys you will earn Shopping Points for the money you spend.
The LFT Loyalty Club began on Thursday 04 June, 2009 . All purchases made after that date will earn points.
- How does the Program work?
When an order is placed, the total amount * of the order will be used to calculate the amount of points earned. These points are added to your Shopping Points account as pending points.
All pending points are listed in your Shopping Points account and will stay there until approved/confirmed by Little Fish Toys. Once any pending points have been approved, they will be released and your account will be credited with the value of those points ready for you to spend on whatever you want.
Reward points will expire 12 months from the date of issue.
During the checkout procces you'll be able to pay for your order with your points balance.
You must login to your account in order to view the status of your points.
* in most cases shipping fees and taxes excluded. See relevant FAQ for more details.
- Points and Values
Every £1.00 spent at Little Fish Toys earns 1 point. These points can be redeemed next time you shop with us. For example:, every 20 points gives you £1.00 off your shopping cart
Please note, we reserve the right to make changes to the above rate at any time without prior notice. The rate shown here will always be current. Last updated: Wednesday 22 July, 2009
- Redeeming Shopping Points
When you select your payment method during the checkout process you can enter the amount of points you wish to redeem or select the tick box to redeem all your points. At the confirmation page your points will be credited against your balance. If you do not have enough shopping points to cover the cost of your purchase you will be asked to select another payment method to complete your purchase.
Once you confirm your order the value of points redeemed will be deducted from your Shopping Points account.
Note that any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.
- Minimum Points Required
Currently, a minimum balance of 200 points (£10.00) is required before you can redeem them.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Thursday 04 June, 2009
- Minimum Purchase Amount Required
Currently, no Minimum Purchase Amount required to redeem your points.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Thursday 26 March, 2009
- Maximum Points Redemptions allowed per order
A maximum of 10,000,000 points (£500,000.00) is allowed to redeem per order.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated: Wednesday 22 April, 2009
- Will I earn points for shipping fees?
No. When calculating the amount of points earned, the shipping fees are excluded.
Last updated Thursday 26 March, 2009
- Will I earn points for tax fees?
Yes. When calculating the amount of points earned, the taxes are included.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated Tuesday 07 April, 2009
- Will I earn points for discounted products?
No. When calculating the amount of points earned, all items which have been discounted are excluded.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated Thursday 28 May, 2009
- Will I earn points when purchases paid with points?
Yes. Please note, any purchase made by redeeming points will only be rewarded with additional points for the amount spent other than points.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated Thursday 28 May, 2009 - Products Restrictions
Currently, no restrictions apply to what items may be purchased using your points balance.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated
- Products on sale Restrictions
Currently, no restrictions apply to the kind of items which may be purchased using your points balance.
We strongly advise you to check this page often as we may make changes to this policy.
Last updated Thursday 26 March, 2009
- Conditions of Use
- Shopping Points are only available to registered Little Fish Toys member's.
- Shopping Points Reward can only be collected and used with online purchases. and are only validated at Little Fish Toys.
- Points are non-refundable and can't be transferred between member's.
- Shopping Points are non-transferable or exchangeable for cash under any circumstances.
- Shopping Points will not be refunded for any cancelled order.
- When buying with Points,you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
- When calculating the amount of points earned. shipping fees and taxes are excluded(unless other.see refered FAQ for more details).
Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.
- If Problems Occur
For any queries regarding our LFT Loyalty Club, please contact us . Make sure you provide as much information as possible in the e-mail. |
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